BUSINESS TELEPHONE SOLUTIONS

Empowering organisations with on premise, hybrid and cloud based business telephony solutions.

Market-leading business telephone solutions designed to take your business to the next level

Whether you’re looking to upgrade your current business telephony solution or implement a new feature-rich unified communications or contact centre platform, Techfonet provides a comprehensive range of tailored cloud, on-premise, and hybrid business telephony solutions to support all sizes of businesses.

We only partner with the best in class business telephone solutions providers

We take a technology agnostic approach to business telephone solutions

Techfonet is accredited partner with market giant business telephone vendors such as astTECS, Matrix Telecom , and Grandstream enabling us to recommend the best suited telephony solution for your organisation.

Our business telephony solutions are designed to be cloud-based, on-premise, or hybrid, so you can choose the option that fully accommodates the operating style of your business.

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Our range of business telephone solutions

CONTACT CENTRE SOLUTIONS

Techfonet is specialists in delivering state of the art, multi channel and omnichannel contact centre solutions from astTecs

UNIFIED COMMUNICATION SOLUTIONS

We offers a complete range of unified communications solutions from astTecs, Matrix Telecom and Microsoft Teams.

MICROSOFT TEAMS VOICE SOLUTIONS

Microsoft 365 Business Voice is the phone system within Microsoft Teams, built for productivity that brings together IT and telephone.

BUSINESS MOBILE SOLUTION

We work with the main mobile networks providing business mobile contracts and outstanding levels of customer service.

OMNICHANNEL
SOLUTIONS

With omnichannel contact centres, you can enable your customers to effortlessly switch between your chosen contact channels without having to repeat information.

INTELLIGENT VIRTUAL ASSISTANTS

Deploy a conversational and engaging self-service experience across voice and digital channels using a intelligent virtual assistant.

A fully tailored solution to increase your business productivity, operational efficiency and your customer service levels

Our business telephone solutions are designed for internal, remote and hybrid workforces with productivity at the forefront. They are purpose built to provide a streamlined communications platform for users which provides a better customer experience and elevated output.

All of them offer a multitude of functionality such as call routing, call recording, call queueing, voicemail, CRM integration and much more. call queueing

So, if you are looking for exceptional service levels, switch your business telephone over to us

If you are looking to work with a long term strategic telephone partner who has customer focus with unique customer experience, please get in touch.

Whether you are looking to move to us from an incumbent Managed Service Provider or want to upgrade to a different telephony platform our specialist consultants can advise the best route to take and ensure the migration is seamless.