IT Services support company in Ghana

Who is IT Support?

IT support provider or individual employee who maintains computer networks of all types, providing technical resolutions and ensuring the whole company runs smoothly. We monitor and maintain the company’s computer systems, install and configure hardware and software, and resolve technical issues as they arise.

What do we do in terms of IT support provider?

Our contract covered the following areas and more:

  • Computer hardware, software, systems, networks, printers, and scanners must be installed and configured.
  • Computer system and network monitoring and maintenance
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone).
  • Setting up accounts for new users
  • We repair and replace equipment as necessary.
  • Printer and scanner services
  • Software installation
  • Computer repair
  • Testing new technology
  • Network connectivity
  • Possibly train staff in the proper way of using IT systems.

We offer IT support provider contracts and on-demand to companies who want to attend to all their IT-related issues on time and to help them grow their business.

What are the benefits of our contracts?

  1. Financially backed SLAs (for added peace of mind)
  2. It’s cost-effective. (Unlimited access to our technical team)
  3. IT strategy (we recommend best practices in IT solutions).

What’s included in our IT support provider contracts?

Our contracts include unlimited access to our service desk for 24 hours.

Our support contracts are fixed-price, so you know exactly what you will pay each month.

All our services are affordable and designed for all sizes of businesses. They are priced at a fixed monthly amount without any hidden charges. it support provider

Is your staff less productive because of IT issues.

Just give us a call now, and we can be your help, 0249180604. Our work focus on solving issues once they arise